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Mark Armstrong v The Information Commissioner

United Kingdom First-tier Tribunal (General Regulatory Chamber) 20 April 2026 [2026] UKFTT 584 (GRC)

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NCN: [2026] UKFTT 00584 (GRC)

Case Reference: FT/EA/2025/0409

First-tier Tribunal

(General Regulatory Chamber)

Information Rights

Decided without a hearing

Decision given on: 20 April 2026

Before

JUDGE MATON

MEMBER DE WAAL

MEMBER TAYLOR

Between

Mark armstrong

Appellant

and

THE INFORMATION COMMISSIONER

Respondent

Decision: The appeal is Dismissed.

REASONS

1.

In this decision the following terms have the following meanings:

Commissioner

the Information Commissioner;

Decision Notice

the notice dated 4 November 2025 number IC-381514-F8W0, setting out the decision of the Commissioner in this matter;

FOIA

the Freedom of Information Act 2000;

Request

the request submitted by the Appellant dated 7 January 2025;

Requested Information

the information which was within the scope of the Request;

Response

the response to the Request issued by Humberside Police on 4 February 2025.

2.

Any reference to a section of an Act is a reference to FOIA.

3.

This is an appeal against the decision of the Commissioner as set out in the Decision Notice.

4.

The Tribunal received and considered a bundle of documents. The parties consented to the appeal being decided without a hearing, and the Tribunal is satisfied that this was a fair and just way to decide this appeal.

Background

5.

On 7 January 2025, the Appellant sent the Request to Humberside Police, in the following terms:

Dear Humberside Police,

Below are numerous ICO references number in which a decision notice was issued.

With regard to each ICO reference number provided below, the ICO found that the Humberside Police had violated my information rights under the FOIA and the DPA. I also have numerous other on going section 50 complaints against the Humberside Police regarding the same issues.

As a result the ICO recently issued the Humberside Police with practice recommendations and also carried out audits.

The College of Policing has also issued APP’s in relation to how FOIA requests and SA requests should be handled by the Humberside Police.

The Humberside Police recently provided me with your own internal policies and procedures regarding the unsatisfactory delivery of services which I read with interest. However, the policy was unclear regarding who a member of the public should submit a [sic] official complaint to regarding the unsatisfactory delivery of services to. Namely the appropriate department and the appropriate person.

Under the FOIA, section 1 (1), please provide me with all the information you hold regarding these issues.

For example, Humberside Police PSD policy regarding unsatisfactory delivery of service by the Humberside Police FOI and Data protection departments.

Any Humberside Police internal policy with regard to the college of policing APP’s in relation to FOI and DPA.

6.

This was followed by a list of ICO decision notice numbers, by reference to years.

7.

On 4 February 2025, Humberside Police responded, refusing the Request on the basis that the information was reasonably accessible by other means.

8.

On the same day, the Appellant requested an internal review. He argued that he did not believe that Humberside Police had disclosed all of the information it held within the scope of the Request.

9.

On 27 June 2025 Humberside Police wrote to the Appellant to inform him that it would no longer provide him with internal reviews of his FOIA requests. It did not provide a specific response to his request for an internal review regarding the Request.

10.

On 24 April 2025 the Appellant complained to the Commissioner. The Commissioner carried out an investigation and issued the Decision Notice on 4 November 2025. The Commissioner concluded that Humberside Police had correctly refused the Request and on the balance of probabilities did not hold any further recorded information within scope.

11.

The Appellant appealed to the Tribunal.

The Appeal

12.

The Appellant's grounds of appeal are briefly stated. These are:

a.

“Fundamental breach of section 1(1)-failure to confirm or deny and provide information”;

b.

“Failure to conduct a lawful internal review”;

c.

“Breach of duty – failure to provide advice and assistance”;

d.

“Inadequate searches for information”; and

e.

“Unreasonable and inconsistent conduct”.

13.

It is not clear whether the Appellant is referring here to the actions of the Commissioner or of Humberside Police. The Tribunal infers from the context that it is the latter.

14.

The Appellant has provided no arguments in support of these grounds and has made little effort to substantiate them.

15.

In his response, the Commissioner submits that:

a.

The response confirmed that Humberside Police held the relevant information and correctly applied the relevant exemption;

b.

An internal review is not a statutory requirement, and the Decision Notice correctly signposted the reader to the statutory code of practice;

c.

The duty in s16 to provide advice and assistance was not engaged by the Request;

d.

The searches conducted by Humberside Police were appropriate; and

e.

The question of unreasonable and inconsistent conduct falls outside the Tribunal's jurisdiction in this appeal.

Relevant law

16.

The relevant provisions of FOIA for the purposes of this appeal are as follows:

1

General right of access to information held by public authorities.

(1)

Any person making a request for information to a public authority is entitled—

(a)

to be informed in writing by the public authority whether it holds information of the description specified in the request, and

(b)

if that is the case, to have that information communicated to him.

[...]

2

Effect of the exemptions in Part II.

[...]

(2)

In respect of any information which is exempt information by virtue of any provision of Part II, section 1(1)(b) does not apply if or to the extent that—

(a)

the information is exempt information by virtue of a provision conferring absolute exemption,

[...]

(3)

For the purposes of this section, the following provisions of Part II (and no others) are to be regarded as conferring absolute exemption-

(a)

section 21

[...]

16

Advice and assistance

(1)

It shall be the duty of a public authority to provide advice and assistance, so far as it would be reasonable to expect the authority to do so, to persons who propose to make, or have made, requests for information to it.

(2)

Any public authority which, in relation to the provision of advice or assistance in any case, conforms with the code of practice under section 45 is to be taken to comply with the duty imposed by subsection (1) in relation to that case.

17.

The current statutory code of practice was issued on 4 July 2018. This covers matters including the provision of advice and assistance, and the conduct of internal reviews. As set out in the code of practice, such reviews are a matter of best practice, and are not a statutory requirement.

18.

Section 21 provides that information is exempt if it is reasonably accessible to the requester by other means.

19.

The Tribunal's jurisdiction in this appeal is to determine whether the Decision Notice is in accordance with the law, and whether the Commissioner ought to have exercised his discretion differently (see s58(1)). It is not the Tribunal’s role to conduct a judicial review of the Commissioner’s decision, or of the decision of the public authority which received the Request.

Evidence and discussion

20.

The evidence seen by the Tribunal shows that the Appellant has a long history of making information requests to Humberside Police. The letter containing the Request refers to 40 separate decision notices of the Commissioner in relation to FOIA and subject access requests in which the Appellant says that the Commissioner “found that the Humberside Police had violated [his] information rights”, and states that he has “numerous other section 50 complaints against the Humberside Police regarding the same issues”. The letter says that as a result, the Commissioner has issued Humberside Police with practise recommendations and carried out audits, and the College of Policing has issued guidance on how requests should be handled.

21.

After reciting this history, the Appellant requests all information which Humberside Police holds regarding “these issues”.

22.

There is the potential for some ambiguity in the Request. The Appellant’s reference to “these issues” could be a reference to the preceding paragraph of the Request, relating to how complaints regarding service delivery should be submitted, or it could be a reference to all of the preceding text in the letter.

23.

In the Tribunal’s view, the Commissioner’s reading of the Request, as relating to the Appellant’s queries regarding service delivery complaints, is the correct one. The reference to “these issues” immediately follows an acknowledgement of some information having been received, and a statement that certain other information has not been received. The most straightforward reading of this is that the relevant paragraph is a reference to what the Appellant believes is missing.

24.

This would also be consistent with the Appellant’s internal review request which refers only to this narrow class of information.

25.

The Response:

a.

confirms that Humberside Police holds the Requested Information;

b.

informs the Appellant that complaints can be made by contacting its Professional Standards Department, or the Commissioner, and gives contact details for each;

c.

confirms the existence of relevant College of Policing Authorised Professional Practice (APP) guidance, and provides a link to a website hosting this guidance.

26.

As part of his investigation, the Commissioner liaised with Humberside Police regarding the background to the Response. In a letter dated 28 October 2025 Humberside Police described the searches it had carried out before responding to the Request and gave the Commissioner further information regarding the background to the Request. The Appellant will have seen this letter as part of the Tribunal bundle.

27.

Based on the evidence it has seen, the Tribunal is satisfied that the searches carried out by Humberside Police were appropriate, and, on the balance of probabilities, Humberside Police did not at the relevant time hold any further information which fell within scope of the Request.

28.

It appears that, since the Response was issued, the web address provided in the Response has become redundant, and the evidence before the Tribunal does not confirm definitively what information was available at that address at the time of the Response. However, in the absence of any evidence from the Appellant on this point, and having considered the correspondence between Humberside Police and the Commissioner, the Tribunal is satisfied on the balance of probabilities that the information to which Humberside Police referred the Appellant was reasonably available by means other than the Request, and accordingly that the section 21 exemption was correctly applied by Humberside Police.

29.

Regarding the Appellant’s claim that Humberside Police breached the section 16 duty to provide him with advice and assistance, the Commissioner notes that the Decision Notice does not include a finding on this point. He also submits that the Response adequately addresses the various matters raised in the statutory code of practice regarding advice and assistance and that section 16 is not relevant to this appeal.

30.

The Tribunal accepts the Commissioner’s submissions on this ground, with one exception. As noted above, there is the potential for ambiguity in the Request regarding the scope of the Requested Information. It is arguable that Humberside Police could have sought to clarify this. However, the Tribunal agrees that the reading of the Request which was given to it by Humberside Police and by the Commissioner was the correct one, and the Appellant has not disputed this. Accordingly, the Tribunal does not accept that Humberside Police breached its duty to provide advice and assistance.

31.

Turning to the Appellant’s grounds of appeal:

a.

Humberside Police did not fail to confirm or deny whether it held the Requested Information;

b.

On the question of whether Humberside Police should have conducted an internal review there was no error of law or discretion by the Commissioner in the Decision Notice;

c.

Humberside Police did not breach its duty to provide advice and assistance;

d.

The searches carried out by Humberside Police were appropriate;

e.

The question of “unreasonable and inconsistent conduct” is not within the Tribunal’s jurisdiction in this appeal.

Conclusion and decision

32.

For the reasons set out above, the Tribunal is not persuaded that the Decision Notice contained an error of law, or that the Commissioner ought to have exercised his discretion differently and accordingly dismisses the appeal.

Signed

Date:

Judge Maton

13 April 2026