Jonathan Allweis v The Information Commissioner

NCN: [2026] UKFTT 00617 (GRC)
Case Reference: FT/EA/2025/0423/GDPR
First-tier Tribunal
(General Regulatory Chamber)
Information Rights
Decided without a hearing
Decision given on: 24 April 2026
Before
JUDGE ARMSTRONG-HOLMES
Between
JONATHAN ALLWEIS
Applicant
and
THE INFORMATION COMMISSIONER
Respondent
Decision:
The appeal is struck out under Rule 8(3)(c) on the basis that there is no reasonable prospect of the Appellant’s case succeeding.REASONS
I previously refused the Respondent’s application of 18th December 2025 to strike out the proceedings under Rule 8(3)(c) of The Tribunal Procedure (First-tier-Tribunal) (General Regulatory Chamber) Rules 2009 on 12th February 2026, as I was not satisfied, at that stage, that there was no reasonable prospect of the Applicant’s case succeeding. That refusal decision was sent to the parties on 6th March 2026.
On 26th March 2026, I granted permission for the Information Commissioner (“the Commissioner”) to file a supplementary response to the Applicant’s application for an order under section 166(2) of the Data Protection Act 2018 (“DPA 2018”) to progress his complaint. That supplementary response provided a chronology, dealing with events which took place after 18th December 2025, and averred that the Commissioner had provided the Applicant with an ‘outcome’ within the meaning of section 166(1) DPA 2018 on 23rd December 2025. Having read and considered that supplementary response and accompanying documents, I issued case management directions to the parties on 26th March 2026 which explained that I was reconsidering whether to strike out the application under Rule 8(3)(c), and the Applicant was given until 9th April 2026 to provide the Tribunal with any written representations in relation to the proposed striking out in compliance with Rule 8(4).
The Applicant provided the Tribunal with his written representations by way of a signed witness statement, which was signed and dated 27th March 2026. This was received by the Tribunal on the same date.
I have read and considered these representations, in addition to the previously submitted arguments advanced by both parties when I refused the Commissioner’s application to strike out the proceedings on 12th February 2026, and all of the other case papers which had been submitted before that point.
Background and Chronology
The Applicant submitted a complaint to the Information Commissioner (“the Commissioner”) on 21st March 2025 regarding the handling of his subject access request (“SAR”) of 7th February 2025 by the Solicitor’s Regulation Authority (“SRA”). He subsequently submitted an application to the Tribunal on 11th November 2025 for an order under section 166 of the Data Protection Act 1998 for the Commissioner to progress his complaint.
The Applicant’s SAR of 7th February 2025 had sought “access to all personal data held about [the Applicant] by the Solicitors Regulation Authority (SRA)”. On 11th August 2025, the SRA provided him with an outcome to his SAR, and a subsequent internal review, carried out by the SRA, at the request of the Applicant, concluded in a letter of 6th November 2025 that the Applicant had “been provided with the personal data we have concluded you are entitled under the right of access, and we have clearly set out the limited exemptions applied.”. The letter from the SRA concluded by stating that “While we remain committed to transparency and accountability, we are not able to revisit issues that have already been substantively addressed.”. The Applicant was then informed of the right to raise any concerns with the Commissioner or to take action in the courts, should he remain dissatisfied with the SRA’s handling of his personal data.
The Applicant made his complaint to the Commissioner on 21st March 2025, a number of months before he had received an outcome to his SAR and before that internal review had been carried out. It is understood that the Applicant nonetheless provided further supporting evidence and updates to the Commissioner on 24th March 2025, 27th March 2025, 2nd April 2025, 7th April 2025, 23rd April 2025, 30th April 2025 and 2nd May 2025.
On 15th May 2025, the Applicant spoke with a case handler via the Commissioner’s ‘Live Chat’ function. The case handler explained that the Commissioner was dealing with a backlog of complaints and that a case officer was yet to be allocated to his complaint. The case handler additionally raised a request for the case to be expedited. On the same date, a manager in the Commissioner’s Public Advice and Data Protection Complaints Service (PADPCS) wrote to the Applicant to explain that the Commissioner was dealing with “an unprecedented number of complaints at the moment, which means that it is taking longer than we would like to allocate your case to a Case Officer.”. That letter ended by stating “As your complaint came into the ICO on 21 March 2025, we would expect to be able to allocate your case in about 12 weeks.”.
The Applicant provided further supporting evidence for his complaint and updates on 24th July 2025, 31st July 2025 and 11th August 2025. However, as has already been referred to above, the SRA provided the Applicant with an outcome to his SAR on 11th August 2025.
On 31st August 2025, the Applicant wrote to the Commissioner seeking guidance in relation to the outcome of his complaint. Thereafter, the Applicant submitted an updated complaint to the Commissioner, regarding the SRA’s handling of his SAR on 3rd September 2025. What then followed can only be described as a deluge of further material being provided to the Commissioner by the Applicant on 10th September 2025, 7th October 2025, 9th October 2025, 10th October 2025, 11th October 2025, 16th October 2025, 19th October 2025, 20th October 2025, 21st October 2025, 22nd October 2025, 29th October 2025, 30th October 2025, 6th November 2025, 7th November 2025, 8th November 2025, 10th November 2025 and 11th November 2025.
The Applicant submitted his application to the Tribunal on the same date as the last of those dates referred to above, namely 11th November 2025. His completed GRC3 form states that the Applicant is seeking an order for the following:
“The Tribunal to take over the case.
The reason is I rely on Article 9 Regulation 63.
I think that the ICO is too pressured to discharfge [sic.] its statutory function and/or this is a discreet legal point that they may lack grass root skills to deal with.”
The Applicant sent further material regarding his complaint to the Commissioner on 17th November 2025, 24th November 2025, 26th November and 27th November 2025.
On 2nd December 2025, the Applicant’s complaint was allocated to a case officer, who then wrote to the Applicant to inform him of this. Following that notification, the case officer wrote to the Applicant again on the same date, stating as follows:
“We appreciate your concerns are part of a wider issue with the Solicitors Regulation Authority (SRA) and that some of your concerns may have been resolved since raising a complaint with us on 21 March 2025. However, we note that you have sent the ICO 68 emails to this case. Due to the high volume of correspondence sent, we have been unable to identify what exactly your current data protection issue with the SRA is. Please be informed that it is not for the ICO to read through large volumes of documentation to identify the main data protection issue. This is because we can only look into complaints to the extent appropriate. We also ask that you do not copy the ICO into any further correspondence, as these will not be responded to. In order for us to understand what exactly you are complaining about so we can make a decision, we ask that you clearly and concisely explain (in bullet points), what your current outstanding data protection concern is with SRA. Once we receive the above we will be back in touch with you. Thank you for your assistance in this matter.”
The Applicant subsequently responded to the case officer’s request on the same day, providing a summary of his concerns.
That was the chronology of events as at the time of the Commissioner’s original response and application to strike out the proceedings on 18th December 2025. However, the supplementary response of 10th March 2026 and accompanying annexes (1 to 3) provide a further chronology covering what took place after 18th December 2025. This commenced with the Commissioner’s case officer writing to the Applicant on 23rd December with an outcome to his complaint. The case officer explained that the view taken was that the “SRA has more work to do”, and that they had therefore been informed that they should contact the Applicant within 28 days to address his outstanding concerns or to provide further clarity. Specifically, the case officer set out that the SRA had been asked to:
Revisit the SAR and comply without undue delay and at the latest within one month of receiving the request.
Ensure that the data they hold about [the Applicant] is accurate as well as factually true.
Revise the way they respond to rectification requests.
Refresh their understanding of subject access requests (SAR).
Provide appropriate refresher training to staff regarding their responsibilities for handling personal data.
The Applicant responded to the Commissioner on the same date to express concerns about the case officer’s assessment and questioned whether there had been engagement with the central elements of the complaint. The Applicant asked a number of clarifying questions regarding the outcome and how the case officer had reached their assessment. Later that same day, the Applicant wrote to the case officer seeking clarification of how the Commissioner had engaged with the SRA, and requesting a copy of the correspondence sent to the SRA in relation his complaint. This was provided to the Applicant on the same day. However, upon receipt of that correspondence with the SRA, the Applicant responded to the case officer by expressing some concerns and again asked several clarifying questions.
On 6th January 2026, the Applicant wrote to the case officer with a number of concerns about the outcome.
On 20th January 2026, the SRA wrote to the Commissioner to confirm that they had contacted the Applicant and provided a copy of their response. The Applicant wrote to the Commissioner upon receipt of that response to express a number of concerns. The case officer responded to the Applicant on the same date to explain that the SRA had provided an explanation as to the handling of the Applicant’s SAR and had appropriately applied an exemption. The case officer explained that the Commissioner did not therefore expect the SRA to take any further action, and the Applicant was informed that he should pursue matters with the courts, should he remain concerned about the information which has been withheld.
The Applicant responded to the case officer’s explanation on the same date, providing further information on his complaint. That was followed by further correspondence on 22nd and 25th January 2026, when the Applicant provided further information and requested that the Commissioner launch investigative action.
The Applicant engaged in further correspondence with the Commissioner on 25th, 29th, 30th and 31st January 2026, and on 2nd and 3rd February 2026, providing further information regarding his complaint and requesting that the Commissioner take enforcement action.
The case officer responded to the Applicant on 3rd February 2026, noting the Applicant’s concerns, but explaining that their decision was based on circumstances and information provided. The case officer explained that any further correspondence regarding this matter would be “noted but not responded to”.
Applications under section 166 DPA 2018
Section 165 DPA 2018 stipulates that a data subject has a right to make a complaint to the Commissioner if they consider that the processing of personal data relating to them infringes the UK General Data Protection Regulations (“UKGDPR”), and/or Parts 3 or 4 of the Data Protection Act 2018 (“DPA 2018”). Sections 165(1) and (2) provide as follows:
“165(1)
Articles 57(1)(f) and (2) and 77 of the UK GDPR (data subject’s right to lodge a complaint) confer rights on data subjects to complain to the Commissioner if the data subject considers that, in connection with personal data relating to him or her, there is an infringement of the UK GDPR.A data subject may make a complaint to the Commissioner if the data subject considers that, in connection with personal data relating to him or her, there is an infringement of Part 3 or 4 of this Act.”
Once it is established that an individual’s complaint falls within either section 165(1) or 165(2), then sections 165(3)-(5) set out what action the Commissioner must take in terms of the administration of the complaints process.
Section 166 of the DPA 2018 deals specifically with failures on the part of the Commissioner to progress and respond to the complaint as required by section 165. A data subject may, in the particular circumstances detailed within section 166(1), apply to the Tribunal for an order requiring the Commissioner to take appropriate steps to respond to the complaint (s.166(2)(a)) or to inform the complainant of the progress of the complaint, or of the outcome of a complaint, within a period specified by the order (s.116(2)(b)).
Section 166 DPA 2018 reads as follows:
“166(1) This section applies where, after a data subject makes a complaint under section 165 or Article 77 of the UK GDPR, the Commissioner–
fails to take appropriate steps to respond to the complaint,
fails to provide the complainant with information about progress on the complaint, or of the outcome of the complaint, before the end of the period of 3 months, beginning when the Commissioner received the complaint, or
if the Commissioner’s consideration of the complaint is not concluded during that period, fails to provide the complainant with such information during a subsequent period of 3 months.
The Tribunal may, on an application by the data subject, make an order requiring the Commissioner–
to take appropriate steps to respond to the complaint, or
to inform the complainant of progress on the complaint, or of the outcome of the complaint, within a period specified in the order.
An order under subsection (2)(a) may require the Commissioner–
to take steps specified in the order;
to conclude an investigation, or take a specified step, within a period specified in the order.”
As is made clear from these provisions, the Tribunal may only exercise its powers under section 166(2) if one of the three conditions cited within section 166(1) exist. There have been a number of appeal decisions which have considered the scope of section 166, and it is well established that the Tribunal’s powers are limited to procedural issues, rather than the merits or substantive outcome of a complaint. Some key decisions are as follows:
In Killock v Information Commissioner [2021] UKUT 299 (AAC), The Upper Tribunal stated at paragraph 74:
“It is plain from the statutory words that, on an application under section 166, the Tribunal will not be concerned and has no power to deal with the merits of the complaint or its outcome. We reach this conclusion on the plain and ordinary meaning of the statutory language, but it is supported by the Explanatory Notes to the Act, which regard the s.166 remedy as reflecting the provisions of Article 78(2) which are procedural. Any attempt by a party to divert a Tribunal from the procedural failings listed in s.166 towards a decision on the merits of the complaint must be firmly resisted by Tribunals.”
In the High Court in R (Delo) v Information Commissioner [2022] EWHC 3046 (Admin), Mostyn J, at paragraph 57, commented upon the handling of complaints by the Commissioner as follows:
“The treatment of such complaints by the Commissioner, as before, remains within his exclusive discretion. He decides the scale of an investigation of a complaint to the extent that he thinks appropriate. He decides therefore whether an investigation is to be short, narrow and light or whether it is to be long, wide and heavy. He decides what weight, if any, to give to the ability of a data subject to apply to a court against a data controller or processor under Article 79. And then he decides whether he shall, or shall not, reach a conclusive determination.”
Mostyn J’s decision in Delo was upheld by the Court of Appeal ([2023] EWCA Civ 1141), with Warby LJ, commenting as follows at paragraph 80:
“For the reasons I have given I would uphold the conclusion of the judge at [85] that the legislative scheme requires the Commissioner to receive and consider a complaint and then provides the Commissioner with a broad discretion as to whether to conduct a further investigation and, if so, to what extent. I would further hold, in agreement with the judge, that having done that much the Commissioner is entitled to conclude that it is unnecessary to determine whether there has been an infringement but sufficient to reach and express a view about the likelihood that this is so and to take no further action. By doing so, the Commissioner discharges his duty to inform the complainant of the outcome of their complaint.”
The decision of the Upper Tribunal in Cortes v Information Commissioner (UA-2023-001298-GDPA), which applied both Killock and Delo in confirming that the nature of section 166 is that of a limited procedural provision only. Judge Wikeley commented at paragraph 33 as follows:
“The Tribunal is tasked with specifying appropriate “steps to respond” and not with assessing the appropriateness of a response that has already been given (which would raise substantial regulatory questions susceptible only to the supervision of the High Court). It will do so in the context of securing the progress of the complaint in question” (Killock and Veale, paragraph 87). As such, the fallacy in the Applicant’s central argument is laid bare. If Professor Engelman is correct, then any data subject who is dissatisfied with the outcome of their complaint to the Commissioner could simply allege that it was reached after an inadequate investigation, and thereby launch a collateral attack on the outcome itself with the aim of the complaint decision being re-made with a different outcome. Such a scenario would be inconsistent with the purport of Article 78.2, the heading and text of section 166 and the thrust of the decisions and reasoning in both Killock and Veale and R (on the application of Delo). It would also make a nonsense of the jurisdictional demarcation line between the FTT under section 166 and the High Court on an application for judicial review.”
More recently, the Upper Tribunal decision in Dr Michael Guy Smith v Information Commissioner [2025] UKUT 74 (AAC) noted at paragraph 60 that:
“it is for the Tribunal to decide, applying an objective test, if an “appropriate step” has been omitted, but observe that, in practice, that is unlikely to be the case where an ‘outcome’ has been produced. That is for two main reasons: first, because section 166 is a procedural provision and, as the principal mechanisms for enforcing rights or challenging the Commissioner are either claims against the data controller or judicial review of the Commissioner, section 166 should not be used to obtain ‘by the back door’ a remedy normally only available in those proceedings; secondly, because, if the Commissioner has already produced an outcome then, given the very wide discretion that the Commissioner has, both as to what and how to investigate and as to outcome, the scope for the Tribunal to say that an “appropriate” step has been omitted is limited.”
In considering whether any further ‘appropriate steps’ need to be taken by the Commissioner, the Tribunal must give weight to the views of the Commissioner as an expert regulator. This requirement is identified in Killock at paragraph 85, which is as follows:
“However, in considering appropriateness, the Tribunal will be bound to take into consideration and give weight to the views of the Commissioner as an expert regulator. The GRC is a specialist tribunal and may deploy (as in Platts) its non-legal members appointed to the Tribunal for their expertise. It is nevertheless our view that, in the sphere of complaints, the Commissioner has the institutional competence and is in the best position to decide what investigations she should undertake into any particular issue, and how she should conduct those investigations. As Mr Milford emphasised, her decisions about these matters will be informed not only by the nature of the complaint itself but also by a range of other factors such as her own regulatory priorities, other investigations in the same subject area and her judgment on how to deploy her limited resources most effectively. Any decision of a Tribunal which fails to recognise the wider regulatory context of a complaint and to demonstrate respect for the special position of the Commissioner may be susceptible to appeal in this Chamber.”
Tribunal’s power to strike out the proceedings where no reasonable prospect of success
The Tribunal may strike out the proceedings where the Tribunal considers there is no reasonable prospect of the case succeeding. Rule 8(3)(c) provides:
“8(3) The Tribunal may strike out the whole or part of the proceedings if–
the Tribunal considers there is no reasonable prospect of the appellant’s case, or part of it succeeding.”
The Applicant’s Representations
The Applicant’s written submissions are advanced by way of his signed witness statement, dated 27th March 2026. He submits that the Commissioner’s response is inadequate as it does not analyse the facts, address contradictions, consider Article 9 of the UK GDPR (Special Category Data), consider the absence of a Data Protection Impact Assessment (DPIA) or a Record of Processing Activities (ROPA), address the SRA’s reliance on privilege, demonstrate that there was any investigation, or apply the case of Killock or Veale. In addition to making a number of submissions in respect of the SRA, the Application made a number of further submissions, which are summarised as follows:
That a single, unreasoned letter to the SRA does not satisfy section 49 DPA 2018.
That the Commissioner must reach a reasoned, evidence-based decision, which addresses the substance of the complaint, having conducted a proper investigation.
That the Commissioner has failed to investigate the complaint properly.
That the fact that two judges issued case management directions on 25th and 26th March 2026 which required compliance by 9th and 10th April 2026 respectively, indicates that the Tribunal considered the issues raise to be live, substantive and requiring prompt attention. In other words, the fact that two judge issued directions, which imposed tight compliance deadlines, suggests that they did not consider that the application was frivolous, hopeless, or had no prospect of success. It suggests that the Commissioner’s investigation was incomplete, the SRA’s evidence was contradictory, the Article 9 UK GDPR issues were serious, and that the application requires a proper determination.
It appears that the Commissioner has outsourced its decision-making to the SRA rather than independently assessing the evidence, accepting the SRA’s assertions at face value, despite the contradictions and the absence of any governance document.
Discussion and Conclusions
Before I deal with the Applicant’s other submissions, I firstly address his submissions in respect of the case managements directions of other judges in this case, which I consider are, at the very least, unattractive submissions, if not deliberately misleading. Firstly, case management directions are generally issued to progress a case, and they are not to be taken to provide any indication that the judge in question has articulated a view as to the merits of any case, unless the contrary has been expressed specifically by the judge. Secondly, the fact that a judge has provided directions which the Applicant considers had “tight compliance deadlines” does not provide him with any proper basis to submit that “the Tribunal considered further scrutiny necessary and that the ICO’s deference to the SRA was inappropriate.”, or that this indicates that the judge “did not accept the ICO’s position at face value and recognised that the ICO had not properly interrogated the SRA’s role or evidence”. Judge Mornington’s directions of 25th March 2026 were simply general case management directions which were issued to progress the case to a final hearing of the application, following my earlier decision of 12th February 2026 to refuse the Commissioner’s application to strike out the proceedings. My directions of 26th March 2026, which required compliance by 9th April 2026, were addressed solely to the Applicant, in order to provide him with an opportunity to make representations in relation to the proposed striking out of the appeal at that stage of the proceedings in compliance with Rule 8(4).
The Commissioner provided the Applicant with an outcome to his complaint on 23rd December 2025. The view reached by the Commissioner was that the SRA “had more work to do”, and the SRA was asked to carry out a number of tasks within 28 days, which included the following:
Revisit the SAR and comply without undue delay and at the latest within one month of receiving the request.
Ensure that the data they hold about [the Applicant] is accurate as well as factually true.
Revise the way they respond to rectification requests.
Refresh their understanding of subject access requests (SAR).
Provide appropriate refresher training to staff regarding their responsibilities for handling personal data.
As has been made clear by the case law which I have set out above, section 166(2) DPA 2018 is a procedural, forward-looking provision which requires the Tribunal to identify appropriate steps to be taken by the Commissioner to respond to a complaint. The Tribunal does not have the power to deal with the merits of a complaint or its outcome. The fact that the Applicant does not agree with the scope or scale of the investigation, or indeed its outcome, does not provide him with a remedy in this Tribunal.
The approach to be taken to complaints by the Commissioner was addressed by Mostyn J in R (Delo) v Information Commissioner [2022] EWHC 3046 (Admin), when he stated as follows:
“The treatment of such complaints by the Commissioner, as before, remains within his exclusive discretion. He decides the scale of an investigation of a complaint to the extent that he thinks appropriate. He decides therefore whether an investigation is to be short, narrow and light or whether it is to be long, wide and heavy. He decides what weight, if any, to give to the ability of a data subject to apply to a court against a data controller or processor under Article 79. And then he decides whether he shall, or shall not, reach a conclusive determination.”
That decision was upheld by the Court of Appeal in R (Delo)v Information Commissioner [2023] EWCA Civ 1141, when it was stated as follows:
“For the reasons I have given I would uphold the conclusion of the judge at [85] that the legislative scheme requires the Commissioner to receive and consider a complaint and then provides the Commissioner with a broad discretion as to whether to conduct a further investigation and, if so, to what extent. I would further hold, in agreement with the judge, that having done that much the Commissioner is entitled to conclude that it is unnecessary to determine whether there has been an infringement but sufficient to reach and express a view about the likelihood that this is so and to take no further action. By doing so, the Commissioner discharges his duty to inform the complainant of the outcome of their complaint.”
In this matter, the Commissioner did conduct an investigation, and he did reach a view. The Commissioner then identified tasks which he asked the SRA to carry out. This is not a case in which the Commissioner, having carried out his investigation, took no further action, which was of course an option available to him. There can therefore be no suggestion that the Commissioner has in any way failed to discharge his duty to inform the Applicant of the outcome to his complaint. Nevertheless, the main thrust of the Applicant’s submissions is that the outcome he was provided with was inadequate and failed to address matters which he considers to be particularly important. In effect, he is seeking to go behind the outcome provided by the Commissioner and for the Tribunal to consider the merits of the application, and indeed the outcome provided. That is not permissible and would be treading on the toes of the High Court in matters of judicial review. That is the proper route through which the Applicant should seek to challenge the Commissioner’s decision, and not via this Tribunal. That is of course a view which was shared in Killock v Information Commissioner [2021] UKUT 299 (AAC), which preceded the decisions in Delo.
For the reasons set out above, I am satisfied that there is no reasonable prospect of the Applicant’s case succeeding, and I therefore strike out the application under Rule 8(3)(c).
Signed:
Date:Judge Armstrong-Holmes
20th April 2026